hj77 Complete Terms and Conditions

2. Account Registration and Eligibility

2.1 Age Restriction

To create an account and use any service on hj77, you must be at least 21 years old. Use of this platform by minors is strictly prohibited. hj77 may request necessary documents for age verification at any time and reserves the right to suspend an account until verification is complete.

2.2 Registration Requirements

• Each individual may create only one account. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be truthful, accurate, and complete.
• You are solely responsible for keeping your account password confidential and ensuring the security of your account.
• The email address provided when creating an account must be active and valid.
• If you notice any suspicious activity on your account, notify our support team immediately.

2.3 Identity Verification (KYC)

hj77 reserves the right to verify the identity and address of any member when required. This process may involve submitting a national identity card, passport, or other government-approved documents. Failure to cooperate with the verification process may result in the account being suspended or closed.

3. Deposit and Withdrawal Policy

3.1 Accepted Payment Methods

hj77 currently accepts the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. All transactions will be completed in Bangladeshi Taka (BDT / ৳).

3.2 Deposit Conditions

• All deposits must be made from a payment account registered in your own name. Deposits through third parties are prohibited.
• Any applicable transaction fees for deposits must be borne by you.
• hj77 reserves the right to temporarily hold suspicious or unusual transactions for investigation.

3.3 Withdrawal Conditions

• Withdrawal requests will only be processed to the same payment method used for the original deposit.
• Account verification must be completed before a withdrawal can be made.
• Withdrawals may be partially restricted until the conditions of any active bonus have been met.
• Withdrawals are generally completed within 10 to 45 minutes, though additional verification may require more time.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

hj77 offers new members a 120% bonus of up to ৳5,000 on their first deposit. A minimum deposit of ৳500 is required to claim this bonus. The welcome bonus applies only once per member.

4.2 Wagering Requirements

A 25x wagering requirement applies to all bonuses including the welcome bonus. This means you must wager 25 times the bonus amount before it can be withdrawn.

• When wagering with a mix of bonus and real money, real money will be used first.
• Wagers on certain specific games may count partially or not at all toward the wagering requirement.
• If the wagering requirement is not met within the specified time limit after claiming a bonus, the bonus will be forfeited.

4.3 VIP Program

hj77's VIP program has three tiers: Bronze (up to 0.5% weekly cashback), Silver (up to 1.0% weekly cashback), and Gold (up to 1.5% weekly cashback). You can advance to higher tiers through regular and active play.

5. Gaming Rules

5.1 General Gaming Rules

All games on hj77 are operated by third-party software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, NetEnt, Microgaming, Ezugi, and others) and are powered by their Random Number Generator (RNG) technology. Results are determined entirely at random.

• There is no way to predetermine or manipulate the outcome of any game.
• If a game is interrupted mid-session due to a technical error, the wagered amount for that game will be refunded.
• Gaming session data is stored on the server and, in the event of a dispute, the server log will be considered the final proof.

5.2 Cricket and Sports Betting

Specific rules apply to each event for cricket betting (including BPL, IPL, T20 World Cup, and ICC events) and other sports events. If a match or event is cancelled, the wagered amount for that bet will be refunded. hj77 reserves the right to void any bet if match-fixing or the use of insider information is suspected.

5.3 Live Casino

Live casino games can be played in real time with professional dealers. By participating in these games, you are also considered to have accepted the relevant game provider's own terms and conditions.

6. Prohibited Activities and Account Suspension

Any of the activities listed below are strictly prohibited and may result in permanent account closure:

• Creating or operating multiple accounts
• Registering using false, incorrect, or another person's identity
• Attempting to gain unauthorized access to the platform's software or systems
• Strategic abuse or manipulation of the bonus system
• Money laundering or transacting with illegal funds
• Attempting to influence game outcomes through hacking, malware, or any other technical means
• Harassing, threatening, or showing disrespectful behavior toward other members or staff
• Playing games using robots, bots, or automated software

hj77 reserves the right to suspend accounts, conduct investigations, and notify law enforcement without prior notice in cases of suspicious activity.

7. Responsible Gaming

hj77 firmly believes in responsible gaming and is committed to ensuring the protection of our members. We provide the following features:

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Session Time Limits: Set a session time limit to control how long you play.
• Self-Exclusion: The ability to suspend your own account for a specified period.
• Reality Check: Reminders about your play time and spending at set intervals.

If you notice signs of gambling addiction, visit our Responsible Gaming page or contact our 24/7 live chat support.

8. Privacy and Data Protection

hj77 gives the highest priority to protecting your personal information. All data is secured with SSL encryption technology. We do not sell or transfer your personal information to third parties. To learn more about how your information is collected, used, and kept secure, please read our Privacy Policy.

By registering, you are giving hj77 permission to process your information for the purpose of providing services. To request correction or deletion of any of your information, contact [email protected].

9. Intellectual Property

All intellectual property rights to the hj77 website, logo, graphics, software, content, and design are reserved by hj77 or its licensors. No part of this platform may be copied, redistributed, or used commercially without prior written permission.

• The names of game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, and others) are their respective trademarks.
• Unauthorized use of the hj77 brand name and logo is prohibited.

10. Limitation of Liability

hj77 does not accept liability for the following:

• Loss caused by internet disconnection, power outages, or other technical reasons
• Misuse of your own login credentials or use of your account by a third party
• Technical issues or security incidents on the part of third-party game providers
• Potential financial losses resulting from gaming, which are part of the normal risk of play
• Unforeseen circumstances (such as natural disasters, pandemics, or government restrictions) that prevent service delivery

In any case, hj77's maximum liability will be limited to the amount of the transaction in question.

11. Dispute Resolution

11.1 How to File a Complaint

If you have a dispute or complaint, first try to resolve it through our 24/7 live chat support. If it cannot be resolved via live chat, send the details in writing to [email protected]. Our team will provide an initial response to your complaint within a maximum of 72 hours.

11.2 Final Decision

In disputes relating to game outcomes, server logs and game provider records shall be the final proof. The decision of hj77 management shall be considered final.

12. Right to Amend Terms

hj77 reserves the right to change, add to, or remove from these Terms at any time. For significant changes, a notice will be published on the website or sent to the registered email address. Continued use of the platform after any changes will be considered acceptance of the new Terms.

The date of the last update is shown at the top of this page. You are advised to visit this page regularly to stay up to date.

13. Contact and Support

If you have any questions or comments about these terms, please contact us:

• Live Chat: Bengali support available 24 hours, 7 days
• Email: [email protected]

Our support team is always ready to assist you in Bengali. For more information on responsible gaming, visit our Responsible Gaming page.